BECOME PART OF THE TEAM

Hours: 37 hours per week

Salary: £15.38 per hour (approx. £29,600 per annum)

12 month fixed-term contract

Worcester Community Trust is looking for an HR Lead who will support the delivery and continuous improvement of the Trust’s people, training and organisational development activities. The postholder will coordinate recruitment, onboarding, HR systems, workforce records, staff training and policy administration. The role will provide practical HR advice, guidance and support to managers while supporting organisational learning and development.

Worcester Community Trust

Worcester Community Trust is a registered charity that runs six community hubs across the city. We provide facilities, activities and services for people of all ages and work with local communities and partners to help people feel connected, supported and empowered.

Vision: Worcester: a city where people feel connected, supported and empowered.

Mission: Bringing Communities Together by delivering services and activities for all.

Our values:

• Collaborative – working together with local people and partners to achieve more.
• Inclusive – providing access for all, welcoming diversity and valuing uniqueness.
• Ambitious – valuing innovation and creativity and driving progress.
• Delivering Excellence – investing in staff, volunteers and infrastructure to provide high-quality services.

Key Areas of Responsibility

1. Human Resources and People Support

• Coordinate recruitment and selection, including job adverts, applicant communications, shortlisting and interview arrangements.
• Manage pre-employment checks, offer paperwork, onboarding and induction arrangements.
• Maintain accurate and confidential employee records, including sickness, leave, probation, training and DBS information.
• Provide managers with practical HR guidance, standard letters, templates and clear processes.
• Support employee relations matters, including sickness, capability, conduct, grievance and performance processes, seeking specialist advice for complex cases.
• Support with the review and update HR policies and procedures each year.
• Upload approved policies and procedures to the HR system and keep staff informed of changes.
• Produce basic workforce reports and management information.
• Promote equality, diversity, inclusion and fair employment practice across the Trust.

2. HR Systems and Workforce Information

• Manage and regularly review the Trust’s HR systems to make sure they meet organisational needs.
• Make effective use of system features, workflows, templates, reminders and reports to improve HR processes.
• Identify and introduce practical system improvements and more efficient ways of working.
• Ensure employee information is accurate, secure and kept up to date.
• Support managers and staff to use HR systems correctly and make full use of the available functions.
• Work with system providers to resolve issues, introduce updates and improve how the systems are used.

3. Internal Training and Development

• Identify organisational and staff training needs in partnership with managers.
• Design and deliver induction, mandatory training and development workshops for WCT staff and volunteers.
• Coordinate internal and external training providers and maintain an annual training programme.
• Develop clear training materials, presentations, guidance and practical resources.
• Maintain accurate training records and monitor completion of mandatory learning.
• Evaluate attendance, feedback, learning outcomes and the quality of training delivered.
• Support continuous professional development and improvements in organisational practice.

4.Governance and Board Administration

• Administration support for quarterly Board meetings and the Annual General Meeting.
• Prepare and circulate agendas, reports and supporting papers.
• Take accurate minutes and maintain action logs.
• Maintain governance records and the organisational policy review schedule.
• Support the annual review and approval of organisational policies and procedures.

5. IT Resources for Staff

• Maintain an accurate register of laptops, mobile phones and other IT equipment issued to staff.
• Coordinate IT equipment and system access for new starters, role changes and leavers.
• Arrange the return of equipment when staff leave or change roles.
• Liaise with the Trust’s external IT provider regarding equipment, access and technical support.
• Support staff with straightforward system access and equipment queries.
• Promote compliance with the Trust’s IT, cybersecurity, data protection and acceptable-use policies.

6. Limited Financial Responsibilities

• Monitor the agreed training and workforce development budget.
• Check and process training-related invoices and purchase requests.
• Maintain simple records of external training income and costs.
• Provide relevant information for budget monitoring and project reporting.

Please look at the attached Job Description and Person Spec here

What you get…

• Be part of an amazing, welcoming passionate community! 
• We help you put your skills to use to create positive social impact.
• A voice and input into shaping and influence services and decisions. 
• The ability to develop your role and skills 

What we offer…

• Opportunity for flexible working
• Get an extra day off for your birthday! 
• Health Scheme -which contributes towards Opticians, Dentist, Therapy and more 
• Great opportunities for training and CPD 
• Company Life insurance

Representing the City

WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.

To apply, download the application form here, or if you prefer to apply via CV please include a covering letter outlining how you fulfil the essential and if relevant, desirable criteria of the person specification for this role. Please email these to  hr@worcestercommunitytrust.org.uk

Hours: 37 hours per week

Salary: £28,340 – £29,592 per annum (depending on experience/qualifications)

Fixed Term until end of June 2027 (Potential for an extension subject to funding)

Worcester Community Trust (WCT) is looking for a Wellbeing Services Lead Project Worker to coordinate and lead the day-to-day delivery of WCT’s Wellbeing projects; supporting individuals to improve their wellbeing, build confidence, and move closer to work, education, or training.

The Lead Project Worker will oversee and coordinate the staff team and volunteers, allocate referrals and assess workloads, ensure effective service delivery and maintain strong local operational partnerships to achieve high-quality outcomes for individuals who use the service.  They will also carry their own caseload.

Worcester Community Trust

Worcester Community Trust (WCT) is a registered charity that runs six community centres across Worcester, providing facilities and services for people of all ages. We aim to be at the heart of thriving communities — connecting people, building confidence, and empowering positive change.

Our services aim to increase feelings of wellbeing, reduce loneliness and isolation, offer specialist support for survivors of domestic violence, support people into training, education and employment and work with people to deliver local services especially for young people, families and older people.

Vision: To work with residents to build communities where people feel connected, supported and empowered

Mission: Bringing Communities Together by enabling the provision of services and activities for all.

Our values:

• Collaborative – we acheive more together with local people and partners.
• Inclusive – we welcome diversity and value uniqueness.
• Ambitious – we drive progress through innovation and creativity.
• Delivering Excellence – we invest in our people and infrastructure to provide high-quality services.

Key Areas of Responsibility

1. Service Delivery & Coordination

• Coordinate the day-to-day work of the Wellbeing team.
• Oversee referrals, case allocation, and staff caseload management.
• Support a caseload of individuals.
• Maintain accurate and confidential records, case notes, and data entries.
• Support the Contract Manager in achieving performance targets and reporting requirements.
• Facilitate team meetings and reflective practice sessions.
• Be a point of contact for advice to other team members with complex cases

2. Frontline Support

• Direct support to individuals through 1:1 sessions and group activities.
• Assist individuals to access employment, education, or training opportunities, improving confidence and wellbeing.
• Identify barriers to employment and provide tailored advice, guidance, and action planning.
• Deliver or facilitate workshops on employability and wellbeing themes.
• Ensure a client-centred, trauma informed non-judgmental approach in all interactions.

3. Partnership & Engagement

• Maintain operational relationships with local agencies, referral partners, and community organisations.
• Promote WCT’s Welfare projects and increase referrals into services.
• Attend community events, and networking sessions to raise awareness of the service

4. Monitoring & Reporting

• Maintain accurate records of participant progress, outcomes, and referrals.
• Collect and input data to support internal and external reporting.
• Provide case studies and feedback to the Contract Manager for inclusion in funder reports.

5. Team Support & Supervision

• Coordiante and mentor the team and volunteers in their daily work.
• Hold staff supervision for reflection opportunities on work and wellbeing.
• Encourage teamwork, reflective practice, and continuous improvement.
• Contribute and lead staff meetings, training sessions, and service development discussions.
• Model WCT’s values and champion best practice in all areas of delivery.
• Coordinate staff HR platform with staff data and maintain records of sickness and holiday – discuss with staff in team meetings
• Take part in staff annual appraisal and development

6. Safeguarding & Compliance

• Ensure safeguarding concerns are reported and acted upon in line with WCT policy.
• Follow WCT’s procedures on health and safety, equality, and confidentiality.
• Maintain high standards of confidentiality and information security.
• Act as a positive role model and champion WCT’s values in all areas of work.

What you get…

• Be part of an amazing, welcoming passionate community.
• Put your skills to use to create positive social impact.
• A voice and input into shaping and influence services and decisions.  

What we offer…

• Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
• Commitment to continued professional development
• Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
• Free Parking
• Life Assurance and a pension contribution of 3%
• Access to professional bereavement and probate support
• An annual celebration and investment review
• A blue light card scheme

Representing the City

WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.

To apply, complete the application form below, or if you prefer to apply via CV please include a covering letter outlining how you fulfil the essential and if relevant, desirable criteria of the person specification for this role. Please email these to  taylor@worcestercommunitytrust.org.uk

Full Job Description and Person Specification – Download here

Application Form – Download here

Closing Date: Wednesday 14th October 2026

Please note – this is a rolling advert. Applications will be reviewed regularly, and suitable candidates may be invited to interview before the closing date. Early application is recommended.

Bank hours available for a Youth Worker to help young people thrive, build confidence, create opportunities, and make a real difference in your community.

Days: Predominantly Tuesday, Wednesday and/or Thursday evenings, however Monday and Friday’s may also be possible in the near future.

Salary: £12.71 per hour

At Worcester Community Trust, we believe that strong communities are built when people feel connected, supported, and empowered. We are looking for an enthusiastic and committed Youth Worker to join our team and help deliver engaging activities for young people.

Based within our community hubs, you will support the delivery of safe, inclusive, and inspiring youth sessions that help young people develop confidence, skills, friendships, and a sense of belonging.

The Role

As a Youth Worker, you will work directly with young people, building positive relationships and supporting their personal, social, and emotional development. You’ll help deliver a variety of youth activities, encourage participation, and ensure young people’s voices help shape the sessions we run.

We’re Looking For Someone Who:

• Is passionate about supporting children and young people.
• Can build positive and trusting relationships.
• Has excellent communication and interpersonal skills.
• Is organised, reliable, and willing to learn.
• Shares our values and commitment to strengthening communities.

• Confident and willing to take on responsibility at times, for the practical set up and organisation of the youth sessions (once inducted).

Experience of working with children and young people is desirable, but we are equally keen to hear from applicants who are motivated, dedicated, and ready to become positive role models within their community. 

What We Offer

• The opportunity to make a meaningful difference in young people’s lives.
• A supportive and welcoming team environment.
• Training and professional development opportunities.
• The chance to be part of an ambitious charity at the heart of Worcester’s communities.

Important Information

This role requires an Enhanced DBS check and a commitment to safeguarding children and young people. The successful candidate will be expected to work in accordance with Worcester Community Trust’s safeguarding, equality, health and safety, and organisational policies.

Join us and help create opportunities, inspire young people, and strengthen communities across Worcester. Although we welcome all applicants, we are particularly interested in hearing from those who live in the local areas of Ronkswood, Tolladine, Dines Green and Fort Royal.

To apply, please send a completed application form to Taylor@worcestercommunitytrust.org.uk.

Application Form – Download Here

Please email any queries to Taylor@worcestercommunitytrust.org.uk or call 07730 590750

Voluntary Position

Help shape the future of Worcester Community Trust

Worcester Community Trust is looking for committed and enthusiastic individuals to join our Board of Trustees and help us continue making a positive difference to communities across Worcester.

Our Trustees play an important role in setting the strategic direction of the charity, ensuring strong governance, overseeing finances and risk, and supporting the organisation to remain sustainable and effective.

About the role

As a Trustee, you will work with fellow Board members to:

• Help shape the vision, mission, values and future direction of WCT.
• Contribute to strategic planning and monitor organisational performance.
• Provide support and constructive challenge to the CEO and Senior Leadership Team.
• Ensure good governance and compliance with relevant legal and regulatory requirements.
• Maintain oversight of finances, resources, risk and organisational sustainability.
• Protect the reputation and values of Worcester Community Trust.
• Use your own skills, knowledge and experience to support effective board decision-making.

Who are we looking for?

You do not need previous Trustee experience. We are interested in people who care about Worcester and its communities and who can bring experience, knowledge or a different perspective to our Board.

We particularly welcome skills or experience in areas such as finance, HR, governance, business, property and facilities, health & Safety, safeguarding, community development, fundraising, marketing or the voluntary/public sector.

We also value local knowledge and lived experience and want our Board to reflect the communities we serve.

What you will gain

This is an opportunity to:

• Make a meaningful contribution to communities across Worcester.
• Help influence the future direction of an established local charity.
• Use your skills and experience to support positive change.
• Develop your knowledge and experience of charity governance and leadership.

Trustees receive appropriate induction, information and support to help them fulfil their role.

Download a Trustee Role Description Here

Interested?

If you would like to find out more about becoming a Trustee with Worcester Community Trust, we would be delighted to hear from you.

To express your interest or for an informal conversation about the role please contact Helen Davis CEO of Worcester Communtiy Trust on 07823791613 or email helend@worcestercommunitytrust.org.uk.