BECOME PART OF THE TEAM

Hours: 37 hours per week

Salary: £15.38 per hour (approx. £29,600 per annum)

12 month fixed-term contract

Worcester Community Trust is looking for an HR Officer to will support the delivery and continuous improvement of Worcester Community Trust’s people, training and organisational development activities. The postholder will coordinate recruitment, onboarding, HR systems, workforce records, staff training and policy administration. The role will provide practical HR advice, guidance and support to managers while supporting organisational learning and development.

Worcester Community Trust

Worcester Community Trust is a registered charity that runs six community hubs across the city. We provide facilities, activities and services for people of all ages and work with local communities and partners to help people feel connected, supported and empowered.

Vision: Worcester: a city where people feel connected, supported and empowered.

Mission: Bringing Communities Together by delivering services and activities for all.

Our values:

• Collaborative – working together with local people and partners to achieve more.
• Inclusive – providing access for all, welcoming diversity and valuing uniqueness.
• Ambitious – valuing innovation and creativity and driving progress.
• Delivering Excellence – investing in staff, volunteers and infrastructure to provide high-quality services.

Key Areas of Responsibility

1. Human Resources and People Support

• Coordinate recruitment and selection, including job adverts, applicant communications, shortlisting and interview arrangements.
• Manage pre-employment checks, offer paperwork, onboarding and induction arrangements.
• Maintain accurate and confidential employee records, including sickness, leave, probation, training and DBS information.
• Provide managers with practical HR guidance, standard letters, templates and clear processes.
• Support employee relations matters, including sickness, capability, conduct, grievance and performance processes, seeking specialist advice for complex cases.
• Support with the review and update HR policies and procedures each year.
• Upload approved policies and procedures to the HR system and keep staff informed of changes.
• Produce basic workforce reports and management information.
• Promote equality, diversity, inclusion and fair employment practice across the Trust

2. HR Systems and Workforce Information

• Manage and regularly review the Trust’s HR systems to make sure they meet organisational needs.
• Make effective use of system features, workflows, templates, reminders and reports to improve HR processes.
• Identify and introduce practical system improvements and more efficient ways of working.
• Ensure employee information is accurate, secure and kept up to date.
• Support managers and staff to use HR systems correctly and make full use of the available functions.
• Work with system providers to resolve issues, introduce updates and improve how the systems are used.

3. Internal Training and Development

• Identify organisational and staff training needs in partnership with managers.
• Design and deliver induction, mandatory training and development workshops for WCT staff and volunteers.
• Coordinate internal and external training providers and maintain an annual training programme.
• Develop clear training materials, presentations, guidance and practical resources.
• Maintain accurate training records and monitor completion of mandatory learning.
• Evaluate attendance, feedback, learning outcomes and the quality of training delivered.
• Support continuous professional development and improvements in organisational practice

4. Governance and Board Administration

• Administration support for quarterly Board meetings and the Annual General Meeting.
• Prepare and circulate agendas, reports and supporting papers.
• Take accurate minutes and maintain action logs.
• Maintain governance records and the organisational policy review schedule.
• Support the annual review and approval of organisational policies and procedures.

5. IT Resources for Staff

• Maintain an accurate register of laptops, mobile phones and other IT equipment issued to staff.
• Coordinate IT equipment and system access for new starters, role changes and leavers.
• Arrange the return of equipment when staff leave or change roles.
• Liaise with the Trust’s external IT provider regarding equipment, access and technical support.
• Support staff with straightforward system access and equipment queries.
• Promote compliance with the Trust’s IT, cybersecurity, data protection and acceptable-use policies.

6. Limited Financial Responsibilities

• Monitor the agreed training and workforce development budget.
• Check and process training-related invoices and purchase requests.
• Maintain simple records of external training income and costs.
• Provide relevant information for budget monitoring and project reporting.

Please look at the attached Job Description and Person Spec here

What you get…

• Be part of an amazing, welcoming passionate community! 
• We help you put your skills to use to create positive social impact.
• A voice and input into shaping and influence services and decisions. 
• The ability to develop your role and skills 

What we offer…

• Opportunity for flexible working
• Get an extra day off for your birthday! 
• Health Scheme -which contributes towards Opticians, Dentist, Therapy and more 
• Great opportunities for training and CPD 
• Company Life insurance

Representing the City

WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.

Application deadline: Tuesday 11 August 2026

Interview date: Thursday 20th August 2026

To apply, download the application form here, or if you prefer to apply via CV please include a covering letter outlining how you fulfil the essential and if relevant, desirable criteria of the person specification for this role. Please email these to  hr@worcestercommunitytrust.org.uk

Hours: 30 hours per week

Salary: £14.13 per hour increasing to £14.58 after successful probation

Contract runs until 31 March 2027

Reports to: Contract Manager

Working with: DAWM team and West Mercia Women’s Aid (WMWA)

Location: Working at all of Worcester Community Trust’s six hubs, and across the City.

Worcester Community Trust

Worcester Community Trust is a registered charity that runs six community hubs across the city. We provide facilities, activities and services for people of all ages and work with local communities and partners to help people feel connected, supported and empowered.

Vision: Worcester: a city where people feel connected, supported and empowered.

Mission: Bringing Communities Together by delivering services and activities for all.

Our values:

• Collaborative – working together with local people and partners to achieve more.
• Inclusive – providing access for all, welcoming diversity and valuing uniqueness.
• Ambitious – valuing innovation and creativity and driving progress.
• Delivering Excellence – investing in staff, volunteers and infrastructure to provide high-quality services.

Purpose of the role:

To lead the Domestic Abuse Champions Project in partnership with West Mercia Women’s Aid (WMWA) to extend its work to develop the skills and capacity of community members as Domestic Abuse Champions (DA Champions) to allow them to act as ‘first point of contact’ for victims as they make disclosures and signposting or referring them to appropriate support. DA Champions are trained community members who act as a safe first point of contact within their communities or workplaces. They raise awareness of domestic abuse, recognise the signs of abuse, provide information and signposting, and support individuals to access appropriate specialist services, while maintaining professional boundaries and safeguarding responsibilities

This role will promote Champion empowerment to be that first contact to support individuals while promoting professional boundaries throughout, including working to any professional working Champion’s own policy and procedures for safeguarding within their workplaces.

Recruiting and training community champions from, or with access to, hidden communities with the delivery of a series of training modules focusing on training community champions in understanding domestic abuse, risk assessment and safeguarding – as well as knowledge of local support services, and of other services focusing on mental health, confidence building and resilience. The role is county-wide and requires regular travel across North and South Worcestershire to engage with communities, partners and volunteers.

There will also be administrative duties including a requirement to provide the content to Champions digitally primarily, or in physical formats upon request, with support available for larger administrative requirements.

West Mercia Women’s Aid’s Ambassadors will work alongside DA Champions to further strengthen community awareness and engagement around domestic abuse. While Ambassadors primarily promote awareness of domestic abuse and the work of West Mercia Women’s Aid within communities and organisations, DA Champions receive additional training to act as a first point of contact, identify concerns, provide safe signposting and support individuals to access specialist services

To provide support and guidance to all active or training DA Champions, and to gather data from them for contract outcomes. To utilise this data and relevant case studies to prepare quarterly reports to evidence the effectiveness of the Project to funders and commissioners. 

Please look at the attached Job Description and Person Spec here

What you get…

• Be part of an amazing, welcoming passionate community! 
• We help you put your skills to use to create positive social impact.
• A voice and input into shaping and influence services and decisions. 
• The ability to develop your role and skills 

What we offer…

• Opportunity for flexible working
• Get an extra day off for your birthday! 
• Health Scheme -which contributes towards Opticians, Dentist, Therapy and more 
• Great opportunities for training and CPD 
• Company Life insurance

Representing the City

WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.

Application deadline: Sunday 16 August 2026

Interview date: Monday 24th and Tuesday 25th August 2026

To apply, download the application form here, or if you prefer to apply via CV please include a covering letter outlining how you fulfil the essential and if relevant, desirable criteria of the person specification for this role. Please email these to  hr@worcestercommunitytrust.org.uk